Call Center Manager Job at Virtual Vocations Inc, United States

  • Virtual Vocations Inc
  • United States

Job Description

Leading a team of call center associates, the full-time Call Center Manager will oversee daily operations, provide training and support, and ensure quality and productivity goals are met in a remote environment. Key responsibilities Oversee daily team activities and monitor key productivity indicators Onboard new employees and assist in their development to full capability Handle escalated calls and communicate solutions for continual improvement Required qualifications 3+ years of management experience, including hiring, training, and coaching 3+ years of call/contact center management experience, focusing on inbound and outbound call programs Healthcare image scheduling experience preferred Bachelor's degree required

Job Tags

Full time, Remote work

Similar Jobs

Agility Partners

Motion Designer Job at Agility Partners

 ...Agility Partners is seeking a qualified Motion Designer to fill an open position with a Fortune 15 company based in the greater Seattle area. This role will create, edit, and polish high-quality motion graphics and video assets for customer-facing, marketing, social, and... 

Walmart

Senior Analyst, Strategic Account Management Job at Walmart

 ...CASalary: $91000 - $169000/yearType: Full time / Regular/PermanentCompany: WalmartBusiness...  ...business partners effectively. At Walmart, we offer competitive pay as well as performance...  ...benefit program for full-time and part-time associates in Walmart and Sam's Club... 

Infobahn Softworld

SAP Specialist Job at Infobahn Softworld

Sr Recruitment Manager at Infobahn Softworld Inc Need resumes for hands-on requirement, design, development, coding, configuration on S4 PUBLIC CLOUD in area of Finance , Supply Chain .Seniority level Mid-Senior levelEmployment type ContractJob function Information ...

Kroc Center

Store Manager Job at Kroc Center

 ...eligible employeesAbout the RoleAt The Salvation Army Thrift Store, your work helps turn donations into funding for programs that...  ...to the use of the Point of Sales System; the payroll program, Microsoft Office Suite and all other programs or systems that are adopted... 

Washington DC

Neurology Physician Assistant Job at Washington DC

 ...About the Job PRN Inpatient Physician Assistant in Neurosurgery - MedStar Georgetown University Hospital MedStar Medical Group offers a rewarding career with a unique patient population in Washington, D.C. Become part of an organization that welcomes your experience...