Managing the daily operations of a collections team, the full-time Call Center Manager will oversee staff performance, strategic planning, and budget development while ensuring compliance with quality and financial targets in a remote environment. Key responsibilities: Oversee day-to-day activities of call center operations, ensuring compliance with service level agreements and key performance indicators Develop and implement annual operating budgets while providing fiscal direction for the department Lead and develop a team of Assistant Call Managers to enhance productivity and maintain a high-performance culture Required qualifications: Minimum 3 years of management experience in an inbound/outbound contact center Bachelor's degree or equivalent experience in a contact center or business-related field Proficiency in Microsoft Office Suite; Workday experience is a plus Demonstrated ability to make timely, decisive decisions and adapt to changing environments Experience in developing and implementing policies and procedures within a contact center setting
A health accreditation organization is seeking a Part-Time Clinical Review Specialist who will play a key role in supporting accreditation processes for community-based programs, particularly in Home Health and Hospice. The ideal candidate should possess clinical experience...
...Grounds Maintenance I Pearson Center 7:30 a.m. 3:30 p.m. 8 hours, 5 days a week Primary Job Function Under general supervision, is responsible for maintenance, installations, and repairs of grounds, equipment, and buildings. Follows all safety regulations and...
...About UsWeigel Broadcasting Co. is a family-owned media company based in Chicago, Illinois. The company owns and operates national television... ...across multiple formats, including a written web articleUse social media to develop stories, engage audiences, and share updates...
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...Job Details: Family Law Attorney - Be the steady hand in lifes toughest moments Raleigh-Durham, NC Own the case. Protect the family. Make the hard days easier. Youll step into a practice thats spent decades standing between North Carolina families and the...