Tech Tammina LLC
3+ years call center support
1+ years NICE call recording applications support
1+ years supporting dialer applications support
1+ years telephony support
Working knowledge of Workforce Management application
1+ years SQL/Oracle database support
Demonstrated experience in a production/support environment with functional experience in change and incident management
Proven experience administering Windows and UNIX based operating systems
Basic knowledge of networking technology
Demonstrated superior written and verbal skills, along with the ability to effectively interact with all levels of the organization including both internal and external customers
Ability to work collaboratively in a team environment and operate effectively in stressful situations
Proven ability to take the lead in learning tools and processes and promotes effective use of technology to solve business problems; provides mentorship to peers in the same
Proven experience developing proactive processes designed to alert/eliminate issues before they escalate in priority or business impact
Application support for Telephony (ECCS applications)
Interface directly with the clients and vendors to troubleshoot issues.
Acknowledge, troubleshoot, resolve, escalate and determine root cause for Service Center tickets within SLA
Change releases (ITSM)- Perform documented plans for system changes, upgrades, installations and outages and follow all change management guidelines
Monitor/Develop proactive processes designed to alert/eliminate issues before they escalate in priority or business impact
Complete end-user access requests and other work requests according to service level guidelines
Identify areas where efficiencies can be gained using proactive approach through collection and analysis of metrics
...Part-time Customer Service Representative LifeMD is a leading provider of virtual primary care, telehealth, and specialized treatment programs serving hundreds of thousands of patients nationwide. Our vertically integrated platform combines 50-state licensed providers...
Table Games DealerJackpot Junction - Morton, MN 56270Salary Range $11.00 - $21.89 Hourly Position Type Part-Time Job Shift Evening/Late Night (+Weekends)Essential Job FunctionsPerform assigned duties as a dealer on gaming tables in accordance with established policies ...
...Grounds Maintenance I Pearson Center 7:30 a.m. 3:30 p.m. 8 hours, 5 days a week Primary Job Function Under general supervision, is responsible for maintenance, installations, and repairs of grounds, equipment, and buildings. Follows all safety regulations and...
...Pizza, the nation's fastest-growing pizza chain, is looking for drivers. Drivers are paid hourly as well as mileage. Drivers also keep all of their own tips and mileage Paid cash daily. All Drivers must pass a motor vehicle report to be considered for hire. Restaurant...
...dedicated leaders to join our management team. At Cook Out, we dont just offer jobs; we provide clear career trajectories in a performance-based culture that rewards excellence and grit. The Role: Hands-On Leadership Our General Managers are the heartbeat of our opera